Martin Iversen
Personal and Organisational Consultant and Coach
Create
Develop
Perform
Sustain
Heimdall empowers people and organisations to be the best they can be
Heimdall empowers people and organisations to be the best they can be.
The words performance and resilience are used hundreds of times a day, in all kinds of settings.
At Heimdall we believe that performance and resilience are the outcome of getting everything else right, so we focus on ‘the everything else’ …
To perform at your best and be resilient, you need to work on all of the elements of your business, your organisation and yourself, building the right mindset, structure and skillset.
We understand what it takes to perform and be resilient in a dynamic world, whether at organisational or personal levels.
Why? Because we’ve been there, and now we are here to help you.
My Clients
My Services
The key to success is to really believe that you can achieve, and you will … Start with the right mindset
- Personal
- create
- Develop
- Perform
- sustain
- Organisational
- Change
- Develop
- Perform
- sustain
Personal Development and Performance Management Services
There is often a gap between what people want to do, what they can do, and what they actually do or how they perform.
There are many reasons for this. Some don’t know how to start, some are afraid to start. Some start and get side-tracked, or simply give up when things start to get tough.
Whatever the reason, most often it’s the same root cause – they don’t have a process that helps them deal with setbacks, curved balls or … fear.
Whether you choose our one high-impact one-off consultation, our 90 Day Breakthrough programme, or the longer-term bespoke personal journey of development and discovery, our coaching programmes provide you with the mindset, structure and skillset to develop yourself, perform at your best and enhance resilience.
Individual coaching sessions specifically for those in sports: players, athletes and coaches.
The only way to predict the future is to create it
Organisational Performance and Resilience Services
We help you with the everything else.
Effective leadership is at the heart of successful change. When leadership is clear, aligned and consistent, organisations can improve performance while navigating uncertainty.
Leaders set direction, inspire people and keep teams focused on shared goals. By building adaptability into day-to-day ways of working, leaders help teams respond to change with confidence.
Strong leadership ensures change is planned, communicated and delivered in a way that minimises resistance and maximises engagement. When leadership and change management work together, organisations see stronger productivity, better innovation and more sustainable results.
Does your organisation ensure leadership aligns teams during change management?
Does your organisation foster adaptability to enhance operational performance?
Does your organisation take steps to minimise resistance in change initiatives?
Strategic planning improves operational performance by setting clear priorities, allocating resources effectively, and aligning day-to-day activity with the organisation’s purpose. It provides a practical roadmap for decision-making, while helping leaders anticipate risks and spot opportunities early.
With the right planning approach, organisations can improve productivity, streamline processes and deliver sustainable growth.
Does your organisation have a system and process to set and track strategic goals?
Does your organisation have a system and process for efficient resource allocation?
Does your organisation have a system and process to manage risks proactively?
Operational risk management protects performance by identifying, assessing and reducing risks that could disrupt operations. A structured approach strengthens business continuity, protects people and assets, and supports clearer decision-making.
When risks are managed proactively, organisations can minimise losses, build resilience and maintain a competitive edge. Strong risk management also supports a culture of accountability and continuous improvement.
Does your organisation have a system and process to identify operational risks?
Does your organisation have a system and process for assessing and prioritising risks?
Does your organisation have a system and process to implement risk mitigation strategies?
Operational excellence improves performance by simplifying how work gets done and embedding continuous improvement into everyday operations. It increases efficiency, strengthens quality and improves customer satisfaction, while making better use of time, people and resources.
Organisations that prioritise operational excellence can adapt faster to market change, improve profitability and sustain long-term growth. By embedding best practice and encouraging innovation, they build lasting competitive advantage.
Does your organisation prioritise continuous improvement in operational processes?
Does your organisation have systems to monitor and enhance process efficiency?
Does your organisation foster a culture focused on delivering high-quality outcomes?
A systems-based approach to Environmental, Health and Safety (EHS) helps organisations improve operational performance while protecting people. Strong leadership and a visible safety culture support compliance, reduce incidents and improve employee wellbeing.
By integrating EHS into daily operations and reinforcing leadership commitment, organisations can minimise risk, improve efficiency and strengthen personal responsibility. This approach reduces the cost of incidents and supports long-term, sustainable business success.
Does your organisation integrate EHS management into daily operations and culture?
Does your organisation have systems to monitor and reduce workplace incidents?
Does your organisation’s leadership actively promote and support EHS initiatives?
In a high-risk world, security management is essential for operational resilience. A comprehensive approach protects assets, supports continuity of operations and helps safeguard employees and stakeholders.
By building a culture of vigilance and preparedness, organisations can respond faster to threats, minimise disruption and protect reputation. Effective security management strengthens resilience and helps organisations adapt and operate with confidence in an uncertain environment.
Does your organisation have a comprehensive security management plan in place?
Does your organisation foster a culture of vigilance and threat awareness?
Does your organisation have systems to quickly respond to and mitigate security threats?
Training and development strengthen culture, improve retention and raise performance. When organisations invest in employee growth, they demonstrate commitment to their people, boost morale and build loyalty.
Ongoing learning helps people develop skills, stay engaged and perform at their best. A strong development culture also supports innovation and productivity, contributing directly to long-term success.
What if I train my people and they leave? What if you don’t and they stay?
Does your organisation provide continuous training and development opportunities?
Does your organisation prioritise staff retention through professional growth initiatives?
Does your organisation foster a culture that supports learning and performance improvement?
Strong performance without resilience creates a fragile foundation.
In an unpredictable world, effective emergency and crisis management is essential for building resilient organisations. Preparedness enables rapid response, reduces impact and supports swift recovery.
By anticipating disruptions, organisations can protect people and assets, maintain operations and safeguard reputation. A well-designed crisis management plan builds confidence and stability, supporting long-term success even in challenging conditions.
Does your organisation have a comprehensive emergency and crisis management plan?
Does your organisation regularly train staff for crisis response and recovery?
Does your organisation evaluate and update crisis management strategies to remain resilient?
In major hazard industries, complex risks demand strong leadership focused on safe operations and incident prevention.
Effective process safety leadership at every level supports hazard identification, robust controls and consistent compliance. By empowering leaders to prioritise safety, organisations can reduce incidents, protect employees and safeguard the environment.
A safety-led culture encourages proactive risk management and supports long-term operational success and resilience.
Does your organisation have leadership at all levels focused on process safety?
Does your organisation regularly assess and address safety risks across operations?
Does your organisation empower leaders to prioritise safety and incident prevention in daily activities?
Environmental, Social and Governance (ESG) and sustainability are increasingly important for long-term success.
By integrating ESG principles into strategy and culture, organisations can optimise resource use, minimise environmental impact and build trust with stakeholders. Sustainable practices can reduce long-term costs and strengthen reputation, while also improving competitiveness.
A clear ESG focus helps organisations stay adaptable, meet regulatory expectations and create value for both operations and the communities they serve.
Does your organisation integrate ESG principles into its operational strategy?
Does your organisation have sustainability initiatives that improve resource efficiency?
Does your organisation regularly evaluate the impact of its ESG efforts on performance and resilience?
Auditing and compliance strengthen operational performance and resilience by ensuring standards are met and risks are controlled. Regular audits help identify inefficiencies, prevent costly issues and support adherence to regulatory requirements.
A disciplined approach improves transparency and accountability, supports better decision-making and encourages continuous improvement. Strong compliance practices also help organisations adapt to changing regulation and support long-term sustainability.
Does your organisation conduct regular audits to assess operational efficiency and compliance?
Does your organisation have systems in place to ensure ongoing regulatory adherence?
Does your organisation use audit findings to improve operational resilience and performance?
Governance and assurance are business fundamentals.
Effective governance provides strategic oversight and keeps operations aligned with organisational goals and compliance standards. Assurance activities, such as risk assessments and internal audits, help ensure processes remain robust, transparent and accountable.
By maintaining strong governance and assurance frameworks, organisations can proactively identify risk, improve performance and strengthen long-term resilience, sustainability and adaptability in a rapidly changing environment.
Does your organisation have strong governance frameworks guiding operational decisions?
Does your organisation conduct regular assurance activities to monitor risk and performance?
Does your organisation use governance and assurance processes to enhance operational resilience?
What People Say
What People Say
